Shipping Policy

Thank you for shopping with Zenoviq.

We are committed to delivering your order quickly and safely. Please read our shipping policy below.

Order Processing

• Orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

• Pakistan: Estimated delivery within 3–7 business days, depending on your location.

• Delivery times may vary during holidays, sales, or due to courier delays.

Shipping Charges

• Shipping charges are displayed at checkout before you complete your order.

• Free shipping may be offered on selected products or promotional campaigns.

Order Tracking

• Once your order has been shipped, you will receive a tracking number (where available) to monitor your shipment.

Delivery Delays

While we strive to deliver all orders on time, unexpected delays caused by weather, courier services, or other circumstances beyond our control may occur.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by the customer.

Damaged or Missing Items

If your order arrives damaged or an item is missing, please contact us within 48 hours of receiving your order. We will work to resolve the issue as quickly as possible.

Contact Us

If you have any questions about your order or our shipping policy, please contact our customer support team. We are happy to assist you.